Zero Trust moderation

What is "Zero Trust moderation"

“Zero Trust Moderation” is a modern and reliable solution designed to protect your chats from spam. It leverages the latest AI models along with internal triggers to detect and instantly remove spam messages and ban offending users.

How it works

“Zero Trust Moderation” continuously monitors messages from new users. If someone sends a message that the AI model classifies into one or more of the following categories, the message will be removed, and the sender will be banned within seconds.

Tracking categories

• Violence

• Self-harm

• Scams

• Spam

• Harassment

• Hate speech

These categories are currently fixed, but we plan to make them customizable in a future release.

Limitations and known problems

Due to the possibility of false positives, we recommend turning off “Zero Trust Moderation” for the following types of chats:

• Buying and selling goods or services

• Chats where one or more of the above topics are considered acceptable

Why "Zero Trust moderation"

1. No manual setup required — works out of the box and is enabled by default for the eligible chats registered in Fullyst after 2024-04-07

2. Fast and reliable response to spam messages with the reason of the actions

3. Reduced spam by 96% in most chats

4. Safe-by-default approach